Roblox Players are up in arms about the new age verification feature. Originally revealed in November, Roblox Now introducing video age verification requirement to chat with other players. Although this was already a controversial move, Roblox Users are now sharing the problems they are facing.
Originally started about 20 years ago, Roblox With millions of active daily users and billions of registered user accounts still going strong. Given that a large percentage of the player population is minors, Roblox Steps have been taken to try to ensure the safety of children while playing games Roblox. However, now that the feature is rolling out, many players are not happy.
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Roblox players share issues with age verification and chat limits
in november, Roblox announced a new age verification requirement for chatting with other players, and that system is now starting to roll out in some regions. It didn't take long for players to start experiencing issues with it, the very basics of how it was not working correctly on age verification for users. Users are flooded Roblox A subreddit to share your complaints and problems.
Roblox Previously, ID scans and photos were used to verify a user's age, but the new age verification system uses a selfie video. Those trying to authenticate need to record themselves from the front view and looking left and right, then the system tries to classify their age. However, many users have indicated that the new automated system for estimating a user's age is not working correctly for them or their friends, causing them to be classified as younger than they are. Others have expressed frustration at being required to use age verification when their accounts are over ten years old. Unfortunately, this means that some players accustomed to using chat are now unexpectedly limited in who they can communicate with outside of trusted connections.
Having said that, some players have also found the age system classification and limitation way wrong. when Roblox Tries to verify the user's age, it places them in one of six groups, all of which are limited to who they can communicate with. For example, people under the age of 9 can only talk to other users who are 13 years old or younger, while people aged 13-15 can only talk to people aged 9-17, etc. Adults over the age of 21 may not talk to anyone they do not presume to be 18 or older. In some cases, this means that players who used to chat openly with other players now find that the chat is completely muted due to their new age classification.
Roblox Age Estimate Chat Limits
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Under 9 – Users may chat with users under 13 years of age
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9-12 years old – User can chat with users under 16 years old
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13-15 Years Old – User can chat with users 9-17 years old
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16-17 years old – User can chat between 13-20 years old
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18-20 years old – User cannot chat with users under 16
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Over 21 – User may not chat with anyone under 18 years of age
Additionally, there are those who are just concerned about security and don't want to share a live video of their face to use chat. With online security breaches and leaks happening all the time, some have expressed concern about the whole process. Outspoken players have pointed to concerns that their faces will be leaked if the videos get out. Roblox It assures users that their uploaded clips will be deleted immediately after verification, but this has not completely reassured all players.
Based on player feedback so far, this seems like an incomplete solution to the ongoing problem. Roblox The platform has been the target of scrutiny in the past after parents and lawmakers raised concerns about the safety of children on the platform. Many cases have been filed against him Roblox In 2025 alone, two of the most prominent Texas attorneys general sued the game over child safety concerns, and a family sued a 13-year-old. Roblox The player was kidnapped, allegedly by a 37-year-old Roblox Users who made victims believe they were teenagers. Roblox is in a tough spot, as it needs to ensure and prove that kids can be safe on its platform without frustrating and alienating the playerbase.
Currently, this new age verification system has not been rolled out to everyone, with a planned global rollout in January 2026. In other words, there is still time. Roblox To adjust the system. It seems unlikely that it will completely scrap these plans, however, it remains to be seen what the overall impact will be on the game and its playerbase starting next year.
- issued
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September 1, 2006
- ESRB
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Juvenile/Miscellaneous Content: Discretionary advice, in-game purchases (includes random items), user interactions
- developer(s)
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Roblox Corporation
- publisher(s)
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Roblox Corporation
